PODCASTER

Chris Elkin is the Founder of Doodle Design and Doodle A, a Senior Instructor at LUMA Institute, and a mentor at Google for Startups SE Asia. With over 20 years of global experience, he empowers teams through Design Thinking to drive innovation and customer-centricity. Based in Saigon, he’s led diverse projects across sectors like finance, healthcare, and education. A passionate speaker and mentor, Chris also supports youth through the KOTO Foundation in Vietnam.

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^{Podcast Preview: ‍Banking by Design: Designing Future Financial Services}

How can Human-Centred Design, AI and better decision-making help shape the future of banking, insurance and personal finance?

In this upcoming conversation, Chris Elkin speaks with Sandeep Deobhakta, author of Banking by Design, to explore how financial services can become more human-centred, relevant and valuable.

Drawing on Sandeep’s experience across banking, insurance and multiple markets, the conversation will explore:

• Banking by Design - putting people at the heart of financial services AI & Personal Finance - helping people make better financial decisions
• Designing for Risk - making uncertainty and financial choices easier to navigate
• The Future of Financial Services - where Human-Centred Design, AI and human judgment come together

We’ll also explore Sandeep’s journey, experiences, and lessons learned from working across the financial services industry.

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