July XM Cover to Cover: The Author Is Joining Us Live

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Our July book club selection is The Enduring Impact: The Art and Science of Crafting an Exceptional Employee Experience by Kris Erickson.

This one feels especially timely. Leaders are being asked to create cultures where people stay engaged, do meaningful work, and feel connected to something bigger than a task list. Kris Erickson brings a practical, research-backed lens to that challenge.

As the book puts it:
“Every experience shapes your culture. This book shows how to make those experiences matter for your people and your business.”

Kris is the co-founder of Workforce Science Associates, one of the world’s leading authorities on employee engagement and experience. With more than 30 years of experience advising Fortune 500 companies, she helps leaders turn employee feedback into real-world action.

Her book focuses on six core drivers of engagement: Mission, Trust, Communication, Appreciation, Support, and Growth. These are not fluffy “nice-to-have” ideas. They are practical levers leaders can use to build stronger teams, improve retention, and create workplaces where people want to contribute their best.

Even better, Kris will be joining us live for the discussion.

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