PODCASTER

Chris Elkin is the founder of Doodle Design and Doodle A, a senior instructor at LUMA Institute, and a mentor at Google for Startups SE Asia. With over 20 years of global experience, he empowers teams through design thinking to drive innovation and customer-centricity. Based in Saigon, he’s led diverse projects across sectors like finance, healthcare, and education. A passionate speaker and mentor, Chris also supports youth through the KOTO Foundation in Vietnam.

DESCRIPTION

Podcast Preview: The Human Side of Fintech Innovation. Join Chris Elkin, Founder of Doodle Design, in conversation with Arnab Ghosh, Founder & CEO of Circle, to explore how customer insights, design, business strategy, and technology come together to create financial products people actually want. Arnab has spent his career at the intersection of banking, payments, and innovation, helping shape customer experiences across some of the world's leading financial organisations before founding Circle in Vietnam to reimagine the future of credit experiences across Southeast Asia. In this conversation, Chris and Arnab will explore:

•⁠  ⁠Arnab's career journey, key milestones, and lessons learned

•⁠  ⁠Building Circle from the ground up

•⁠  ⁠Designing the future of banking and credit experiences

•⁠  ⁠Balancing customer desirability, business viability, and technical feasibility

•⁠  ⁠What traditional banks and fintechs can learn from each other

•⁠  ⁠The opportunities AI creates for better financial experiences

•⁠  ⁠And wherever the conversation naturally takes them!

Whether you are a banking leader, fintech founder, product manager, designer, innovator, or simply curious about the future of humans in financial services, this episode offers practical insights into creating products and experiences that deliver value for customers, teams, and businesses alike.