Roxanne Derhodge

Speaker

Founder
Roxanne Derhodge Consulting
USA

Bio

Roxanne Derhodge, M.Sc. ED., RP President, Roxanne Derhodge Consulting | Global Keynote Speaker | Former Chair, Forbes Business Council. Roxanne Derhodge is a preeminent authority in executive leadership and organizational strategy, recognized globally for her transformative approach to corporate culture and human capital. As the former Chair of the Forbes Business Council, Roxanne has occupied a rare vantage point at the highest levels of international commerce, advising elite CEOs and entrepreneurs on the integration of high-performance output with sustainable leadership. A two-time Amazon best-selling author, Roxanne is the visionary architect of the ROR: Return on Relationship brand. She identifies ROR as the most vital metric of the present century, asserting that in a volatile global market, the strength of an organization’s connections is its ultimate competitive advantage. With over 25 years of experience, she helps global leaders leverage Psychological Capital (PsyCap) to navigate systemic challenges, eliminate the "Invisibility Tax," and drive long-term profitability through collective resilience.

Session Summary

Beyond ROI: Implementing ROR (Return on Relationship) as the Master Metric for XM Success

In an era of rapid digital transformation, the most critical metric for organizational strategy isn't just financial ROI, but a Return on Relationship (ROR). This session moves beyond "vanity measures" to explore how "disconnectedness" acts as a financial leak—an "Invisibility Tax"—that compromises even the most sophisticated Experience Management (XM) strategies. Drawing on 25 years of experience in human behavior and corporate strategy, this case-led session demonstrates how shifting from transactional management to a relational leadership model allows human-centered experiences to actually "land" and survive reality.

Participants will learn to:
* Quantify their Authenticity Quotient (AQ) to stabilize organizational governance and drive long-term profitability through collective resilience.
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