Detailed Agenda - EASTERN HEMISPHERE
MAY 21, 2026 | EASTERN HEMISPHERE AGENDA
Build your personal agenda at the conference designed to address your XM challenges. Partner with other conference participants in drafting an action plan to address their XM challenges using key learning from conference sessions to walk away with solutions. Each session is built around a core competency, giving you the chance to dive deep, expand your expertise, and explore new strategies that drive real impact.
9:00 - 9:15 am (15 min)
Welcome and Opening Statement
XMGlobal Collaborative Founder and Executive Director, Tom DeWitt will kick off the morning, opening the XMGlobal Virtual Conference with an inspirational look at how we got here and what amazing content and lively networking awaits.
10:00 - 10:15 am (15 min)
Break and Networking
10:15 - 11:00 am (45 min)
Applied and Interactive Sessions:
Sessions are designed to deliver practical takeaways and features a 15-minute presentation, a 10-minute group application exercise in breakouts, and a 15-minute discussion and Q & A.
11:00 - 11:15 am (15 min)
Break and Networking
12:00 - 12:15 pm (15 min)
Conference Closing Statement
XMGlobal Collaborative Founder and Executive Director, Tom DeWitt will close the conference with comments about the days proceedings and the future of the experience management industry.
12:15 pm - 12:45 pm (30 min)
Conference Closed and Networking
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Relationship Economics in Action: Turning Brand Promise into Loyalty, Trust, and Measurable Value
